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Refund & Cancellation Guidelines

Refund & Cancellation Policy

Clear rules and guidelines regarding cancellations, refunds, processing timelines, and fee policies.

Effective Date August 2026
Last Updated August 2, 2026
Complete Policy 10 Sections

Clear, transparent rules for cancellations & refunds

Refunds and cancellations are governed primarily by the individual policies of airlines, hotels, tour operators, cab providers, and other vendors listed on TripTickers. Please review our complete guidelines below before submitting a request.

Vendor Governed Subject to airline, hotel & supplier fare rules.
5-15 Days Processing Refunds returned directly to original payment method.
Full Support TripTickers team assists in vendor communication.
Sections 1-2

Policy Overview & Requests

Vendor-based rules and submission of cancellation requests.

01

Vendor-Based Refund & Cancellation Policy

Refunds and cancellations are governed primarily by the individual policies of airlines, hotels, tour operators, cab providers, and other vendors listed on TripTickers.

02

Cancellation Requests

Cancellation requests should be submitted through the account dashboard or official customer support and remain subject to vendor approval and applicable timelines.

Sections 3-5

Eligibility & Refund Types

Fare rules, refundable categories, and 5-15 day processing timeline.

03

Refund Eligibility

Eligibility depends on fare rules, service type, cancellation timing, supplier policies, promotional conditions, and booking category.

04

Types of Refunds

Bookings may be fully refundable, partially refundable, or non-refundable. Applicable deductions may include supplier penalties, convenience fees, taxes, and processing charges.

05

Refund Processing Timeline

Approved refunds are generally processed within 5–15 business days through the original payment method, subject to vendor, bank, and payment gateway processing times.

Sections 6-7

No-Show & Fee Terms

Missed reservations, convenience fees, and non-refundable charges.

06

No-Show Policy

No refunds are generally available for missed bookings, missed departures, or unused reservations unless specifically permitted by the supplier.

07

Service Charges & Non-Refundable Fees

Convenience fees, payment gateway charges, service fees, insurance premiums, visa fees, and similar charges may remain non-refundable.

Sections 8-10

External Disruption & Disputes

Force majeure events, dispute assistance, and acceptance of terms.

08

External Factors

Refunds arising from weather events, force majeure, government restrictions, or operational disruptions depend entirely on supplier policies.

09

Disputes & Refund Assistance

TripTickers may assist customers in communicating with vendors but cannot guarantee refunds where vendors lawfully decline requests.

10

Acceptance

By completing a booking, customers accept this Refund & Cancellation Policy together with the Terms of Use, Booking Terms & Conditions, Privacy Policy, and supplier-specific policies.

Acceptance of Policy

By completing a booking, customers accept this Refund & Cancellation Policy together with the Terms of Use, Booking Terms & Conditions, Privacy Policy, and supplier-specific policies.